Terms & Conditions

The decision of Trip Vibes Hospitality regarding the eligibility of a purchaser for Vacation Ownership shall be final, non-negotiable, and at the sole discretion of the company.

All queries submitted via the online form on our website may be responded to by our Customer Care Team either through phone or email.

• Accommodation will be provided only for the number of individuals as stated and confirmed under the chosen membership category.
• An Electronic Confirmation Voucher (e-CV) will be sent to the registered email address.
• Guests must present a printed or digital confirmation along with a valid government-issued photo ID at the time of check-in.
• In the event Trip Vibes Hospitality is unable to honor the booking at the selected property, alternate accommodation will be provided at a similar resort/hotel.
• Trip Vibes Hospitality reserves the right to add or remove properties from its listed resorts at its sole discretion.
• Display of a resort on our website does not guarantee availability or booking.

Vacation Owners may exchange their entitled week:

Current Associate Resorts

Free of exchange fee.

Partner Properties

Domestic:

• T1 Unit (6N/7D): USD 299
• T2 Unit (6N/7D): USD 499

International (Asia):

• T1 Unit (6N/7D): USD 399
• T2 Unit (6N/7D): USD 699

International (Europe):

• T1 Unit (6N/7D): USD 499
• T2 Unit (6N/7D): USD 899

• Customers may opt to convert the payment into EMI via selected banks, subject to applicable bank terms and charges.
• Payment for Vacation Ownership must be made by Cheque, Demand Draft, Pay Order, Credit Card, or Debit Card payable to Trip Vibes Hospitality Pvt Ltd.
• Cash payments must only be made at the company accounts department against a valid receipt.
• The company holds no responsibility for cash given to sales personnel or unauthorized representatives.

Resort availability is dynamic and subject to real-time changes.

All bookings are subject to confirmation based on actual availability.

Note: Requests for transfer of booking confirmations are not accepted.

By purchasing a package:

• The member confirms understanding and acceptance of applicable terms, offers and associated payments.
• All part-payments shall first be adjusted against outstanding interest and dues.
• No verbal or written commitments outside published Vacation Ownership terms shall be binding on the company.

Vacation Ownership

Entitles the purchaser to stay for specified days at partner resorts/hotels of Trip Vibes Hospitality Pvt Ltd.

Day

Refers to the duration from check-in to checkout as per the policy of the respective resort/hotel.

The purchaser agrees to indemnify Trip Vibes Hospitality against any loss, claims or damages arising from use of the Vacation Ownership offer.

Trip Vibes Hospitality is not liable for:

• Illness
• Injury
• Death resulting from third-party services
• Unforeseeable events
• Costs arising from circumstances beyond company control

Claims should be addressed through personal travel insurance.

The company may provide assistance at its discretion where possible.

We reserve the right to cancel bookings or deny service if:

• The guest exhibits disruptive behaviour
• The guest exhibits abusive behaviour
• The guest exhibits threatening behaviour
• The guest is under the influence of alcohol or drugs
• The guest poses a health or safety risk

Consequences may include:

• Immediate booking cancellation
• Full cancellation charges
• Eviction at guest expense
• Legal and financial recovery for damages caused

• Customers must review official travel advisories before booking.
• Booking confirmations must be reviewed immediately upon receipt.
• Notify us within 24 hours regarding any discrepancies.
• Certain elements of vacation packages may be non-refundable.
• Website images are illustrative only.
• Actual properties may vary.

By confirming a booking, customers:

• Consent to data processing under applicable laws.
• Accept that this agreement is governed by the laws of India.
• Submit to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.

All disputes arising from Vacation Ownership must first be referred to Trip Vibes Hospitality Customer Service Cell for resolution.

Travelers must:

• Provide mandatory Passenger Name Record (PNR) details where required.
• Comply with passport, visa and immigration requirements.
• Ensure all travel documentation is valid and untampered.